Text/Yangcheng Evening News All-Media Reporter Yan Min
PhotoBabaylanCinema/Respondent provided
“Don’t worry, you take a deep breath first.” At 12 o’clock in the evening, at Komiks, Haizhu District, Guangzhou, psychological counselor Huang Haihui was soothing the emotions of a resident of the blocked area, guiding him out of the gray haze of fear. The call lasted for more than 20 minutes, and the restless hearts of residents finally calmed down.
In the past week, Huang Haihui answered dozens of similar calls. On November 10, as a volunteer of the Guangdong Psychological Counselors Association, he and 15 colleagues entered the Haizhu lockdown area and carried out a charity campaign for psychological counseling. Huang Haihui was responsible for the Kanglu area of Fengyang Street, where the new cases of this epidemic are the most concentrated. How to help the isolated people get rid of negative emotions and get out of psychological dilemma? The following is his story – Telephone communication increases the difficulty of discomfort.com/”>Cinema‘s degree of remission on November 7, I saw the association’s notice of recruiting volunteers to support Haizhu District, and signed up as soon as possible. I am a member of the Communist Party of China and a veteran. When the masses need it, I do my best to do something I can. According to the arrangement, three psychological counselors are responsible for the Kanglu area of Fengyang Street, and I am one of them. This is a concentrated area for positive cases, and we are ready to fight a tough battle.
We handled the transfer of the medical teamThe need for help is followed up and follow up and visit the special groups of pregnant women, children, and the elderly who are registered. From 8 am to 8 pm, we stayed by the phone except for dinner and had almost no rest.
I usually do psychological counseling, and I basically communicate face to face. I can observe the other person’s expression to make a judgment. However, in the locked area, I could only communicate with residents across the phone. It was like using a black cloth to cover my eyes. I could only guess the other person’s state and emotions through my tone and tone, which invisibly increased the difficulty.
The Kanglu area will implement control measures on October 23, and residents will inevitably feel emotional. In the face of this situation, listening is particularly important and we should guide them to speak their hearts. These days, I often hear residents say “I feel very confused” and “can’t lift my spirits.” I told them: Protecting yourself is also contributing to the fight against the epidemic. I also introduced the latest news from the press conference that day to the other party to let them know the latest situation; and suggested that they learn to relax when doing exercise and eat on time three meals a day. It is delighted that after the consultation, some people’s mood improved significantly and they became active. Some even wanted to join our team and become a volunteer for Babaylan.
Complex situations require follow-up visits
Since entering the Kanglu area, we have provided psychological assistance to nearly 200 residents. Most of them can solve problems through one-time consultation, but some situations are more complicated, I will continue to follow-up visits.
For example, two days ago, I received a call from Mr. Zhang, who was worried about being alone at home.bookish.com/”>Babaylan‘s wife. It turned out that Mr. Zhang and his child were transferred to the hospital for treatment, and his wife, Ms. Liang, was quarantined at home. While the couple was chatting, Mr. Zhang found that his wife was in a trance and heard her say that she was tight and could not sleep for several consecutive nights. He quickly called the police, and the owner of the rental house reported the situation immediately, and the staff of the neighborhood committee came to check. I quickly contacted Ms. Liang for psychological counseling. The first time I made a call, I clearly felt that her voice was angry. href=”https://funnybookish.com/”>Babaylan has no strength. When asked about her needs, she couldn’t say it, and she was very depressed. So, I took Ms. Liang to relieve her emotions first, and then guided her to make plans for the unblocking, so that she could think of beautiful things more. I told Mr. Zhang to video calls with his wife every day and pay attention to her status. After the consultation, I added Ms. Liang’s WeChat, regularly asked her about her feelings, and shared some positive energy videos with her to encourage her.
Walking into the blocked area, I truly felt for everyone’s life and healthCinemaSafety, how much manpower and material resources are needed. The area I support has gathered volunteers from multiple support units. Compared with medical staff who face dangers every day, I do very little. But I feel very proud to be a good “worry-relieving person” for residents through volunteer services and contribute to the fight against the epidemic.